Selected Work
Neighborhoods
Led design for a local discovery feature connecting Square sellers with Cash App customers to drive repeat orders.

Customer Directory
Led strategy and design for an AI powered CRM helping sellers understand, retain, and grow their customer base.
Experience
Staff Product Designer
I lead product design for Neighborhoods, a new way for Square sellers to maximize online ordering by directly connecting with customers through Cash App. I leverage AI-assisted prototyping to accelerate concept validation and collaborate closely with engineering to ship seamless, production-ready experiences.
Senior Product Designer
Led strategy and design for CRM within Square's Customer Directory, empowering sellers to better understand, manage, and grow their customer base.
Worked on customer management and AI-powered insights, leveraging data to generate actionable recommendations for sellers, helping them identify high-value customers, drive retention, and make smarter business decisions.
Product Designer
Led UX and UI for a complete redesign of a legacy enterprise system covering menu construction, pricing, and operational workflows across food and retail. Owned the full process from research and information architecture through prototyping and design system foundations.
UX/UI Designer
Shaped brand direction and led UX/UI for a cloud based POS system built for local businesses, from early concepts and wireframes through high fidelity, production ready design.
Let's chat
Catch me on LinkedIn or send me an email at noraatrakchi@gmail.com